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Customer Relations Management Software (CRM)
If you’re old enough, you can probably remember the days of endless paper files. We had rooms full of cabinets full of folders full of papers. It was systematic and businesses had an easy way to find information on their…
Let’s Talk Websites
Years ago, the world was a really big place. It took weeks to travel from one state to another. But gradually, with the industrial revolution; planes, trains and automobiles became the norm. By the beginning of the 1900’s, there was less…
Spread the Word! Learn to Share!
Let’s face it. You’re awesome. You know it. I know it too. So go ahead – tell everyone you know!! Heck, even tell the people you don’t know – because once they see how awesome you are – they’ll want to know you too!!I know what you’re…
Brush Up On Company Practices
Recently I had a Ribbon Cutting to celebrate the opening of my business. I’ve been open for more than a year; but I didn’t get to celebrate last year due to Covid. To make it a little extra special for the people who came to support me, I…
Does Your Website Need A Refresh?
Recently I worked on a website for a client. The last time she updated it was about five years ago, when small businesses and solos were just turning toward having “responsive” websites. She decided to hold off back then, but these…
Be Your Own Detective
As a business owner or professional, you’ve got many processes and procedures in place, not to mention lots of outwardly facing marketing things, like your LinkedIn profile and your web site. Over time, it’s easy to look at them, without…
Untangling Your Messy Calendar
Keeping appointments and deadlines in a calendar is essential. Without one, unless you’ve got a fabulous memory (I don’t), things go bad quickly! Unfortunately, many people still struggle with electronic calendar set up, something I see…
Stop Procrastination! (Now, Not Tomorrow)
Nearly every day, clients and prospective clients come to me with a big idea or project they want to tackle. Some are brimming with excitement, others with concern. Either way, some jump right in while others just seem to…
The Name Game – Remembering the Names of the People You Meet
Names are important. We name everything. Every object has a name. Trees and bushes aren’t the same. We grow the flowers and pull the weeds. We give proper names to our pets, farm animals and of course, our…
You Can’t Do It All! How to Delegate Effectively
It seems that at least once each week I hear the same five words from friends and clients: “I need to delegate more.” And then, immediately afterward, they say, “But I don’t think there’s anybody who will understand my…